SASSA contacts and communicates with the beneficiaries through their registered phone number and email regarding their payment dates and the status of their SASSA SRD application.

Hence, it is crucial to update your contact information to ensure you receive important notifications and updates regarding your grant. If you have updated contact details, such as a new phone number, email, or address, it’s essential to ensure that SASSA is promptly informed of these changes.

Updating the details is a simple process that can be carried out from the comfort of your home. In this guide, I will walk you through the step-by-step process of changing the SASSA SRD phone number without an application ID. Therefore, continue reading to enlighten yourself and learn how to change SASSA SRD contact details.

Step-by-Step Instructions on Changing the SASSA SRD R350 Phone Number Without an Application ID

If you need to update your contact details with SASSA but have misplaced your application ID, there is no need to worry! The South African Social Security Agency (SASSA) gives beneficiaries to update their contact information without requiring an application ID.

Moreover, SASSA provides convenient online and offline methods for updating your phone number for the SRD grant following identity verification.

To change your SASSA SRD R350 phone number without an application ID, you first need to retrieve the application ID from the website. The application ID is a 6-digit code assigned to your SRD grant application during the application process and is utilized for identification purposes. Follow the following steps to retrieve your SASSA application ID:

  • First, open a safe web browser on any device and open the official website of the SASSA SRD R350 Grant. You can also directly click on the link (https://sassa-status.web.za/).
  • After visiting the website, you will see two empty input boxes. In the first box, enter your South African 13-digit ID number.
  • Then, in the following field, provide the phone number you utilized when submitting your application.
  • Lastly, press the ‘Submit’ button. Your SASSA 6-digit application ID will be displayed on the first line.

Change Phone Number

Note down the application ID because you will use it to change your contact information. After retrieving the SASSA application ID, follow the provided instructions to change your phone number:

  • Click on the link: https://srd.sassa.gov.za/sc19/contact.
  • After visiting the website, you will see two empty fields. In one field, provide your 13-digit South African ID number.
  • In the other field, enter the SASSA application ID you retrieved using the above-mentioned steps.
  • Press the submit option.
  • Next, confirm your details (you may be required to verify your email at this stage).
  • Then, in the following dialog box, provide the reason for changing your mobile number.
  • Following that, input your new phone number.
  • Select ‘Get OTP’.
  • Afterward, you will get the OTP code on your new phone number.
  • After verification, your new phone number will be successfully changed.

There are certain things that you should keep in mind when changing your phone number. You must verify your new phone number to ensure its accuracy before submission. Additionally, safeguard your application ID for future reference.

Furthermore, provide SASSA with a clear and truthful reason for changing your phone number. Any false information may lead to the cancellation of your grants. In addition, note that you are allowed to submit only one request to update your contact information within a 24-hour period.

FAQs

How long does SASSA take to pay R350 into a bank account after changing the number?

It will take approximately two weeks (fourteen days) for the South African Social Security Agency (SASSA) to verify your updated contact information and process any associated payments. I will advise you to try not to change your phone number too often. Moreover, SASSA also advises recipients to refrain from making multiple changes within a short period, as this could potentially impact monthly grant payments.
It may cause delays in SASSA Reapplication approval and verification processes until changes are fully verified. Hence, be cautious.

What if I lose my SASSA SRD application ID number?

If you can’t remember your SASSA application ID or have lost it, there is no need to worry; you can retrieve it. The retrieval process is simple. First, visit the SASSA SRD website (https://srd.sassa.gov.za/sc19/reconfirmation/auth) and enter your South African ID number and mobile number (you used during the SRD application process) in the empty fields.
Afterward, press the submit button to receive your application ID. You can use this application ID to change your SASSA contact details.

In conclusion, you can effortlessly change the SASSA SRD phone number without an application ID through the online portal. Carefully read the instructions in the article to change your phone number successfully.